CURRENCY SPECIFIC CONDITIONS
PAYMENTS & SUPPORTING DOCUMENTS REQUIRED
We accept payments by cash, personal debit cards and bank transfers through Super Payments. Please note we would require supporting documents depending on the total transaction value.
The below list of supporting documents is required for both one-off and linked transactions carried out within a 30 or 90 day period. We also reserve the right to request further documentation to ensure the accuracy and authenticity of the details and documents provided. We may also use a third party referral agency to ensure the authenticity of the information you have provided, which may result in a soft search on your credit file. Please let us know by email if you are not happy with us carrying out this check.
a. A customer's full name and date of birth are required for any transactions amounting to £2,950 and for anything for£4,950 would require a valid photographic identification, such as a driving licence or a passport.
b. In addition, orders above the value £9,950 one-off, or any linked transaction exceeding £9,950 over 30 days, or £19,950 over 90 days would require, - Proof of address within the last 3 months, i.e. utility bills - Source of GBP, i.e. 3 months’ bank statements or payslips for currency purchase - Source of foreign currency, i.e. withdrawal slips or HMRC declaration at the UK border.
a. Anything above £490 would require proof of identification and the maximum value of purchase using a personal debit card, per day per person, is limited to £9,950. This threshold is applicable even in the case of using multiple cards under the same name.
b. Strictly no business/corporate cards.
c. Victoria Street FX Limited is not liable for any addtional charges you may incur from your card provider.
3. DIRECT BANK TRANSFERS,
We would require proof of ID and address, matching the sender's details, which will be verified by our receiving bank.
a. Anything above the value of £5,950 would require the source of funds, such as bank statements showing the history of funds, payslips, inheritance details including executor statements, asset sales with evidence etc.
b. We also reserve the right to request any further supporting documents as part of our enhanced due diligence or if requested by our processing bank.
c. Bank transfers usually happen in real time. However, sometimes it may take longer than usual depending on any further checks carried out by the transfer request initiating bank or the clearing bank. In such an unfortunate circumstance, we would have to wait for the funds to be cleared before proceeding with your transaction. To fasten the process, we would advise you to email all the supporting documents listed above and allow up to 30 minutes after ordering before you come in for collection.
Feel free to call or WhatsApp us on 020 7828 3482 for any further information or clarifications. We look forward to meeting you in store!
